Careers at Millennium

{"domain": "mlp.com", "user": "", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isDomainVeteran": false, "signUpConfig": {}, "getHelpButton": {}, "isCareerPlannerEnabled": false, "enableRememberMeOption": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "enableUserPreferenceSelection": false, "isUserPreferenceApplied": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"enableTalentNetwork": 1, "showJobId": 1, "homePageHeroBanner": {"opacity": 1, "image": "https://static.vscdn.net/images/careers/demo/mlp/1698434467::Eightfold+Banner+Portraiture_October+2023_2.jpg", "title": "Join Our Team", "hideInMobileView": true, "useImage": 1}, "navBar": {"color": "#ffffff", "opacity": 0, "image": "https://static.vscdn.net/images/careers/demo/mlp/1698436063::NavBar+Iamge", "link": "https://mlp.eightfold.ai/careers"}, "privacyLink": "https://www.mlp.com/privacy-policy/", "uploadResumeModal": {"title": "Welcome to {company_name}'s Career Center", "subtitle": "Streamline your search by uploading your resume to be matched with positions that best suit your qualifications.", "disclaimer": "**Uploading a resume is not a formal application for employment**"}, "customContent": {"positionSections": [{"body": "<center>When you become part of our Talent Community, we'll keep you posted about future job opportunities<br>that you may be a match for, as well as career-related events.<br><br><br><a class='nav-btn btn btn-sm header-search-btn' href='https://mlp.eightfold.ai/careers/join'>Join Talent Network</a></center>"}, {"body": "<a href=\" https://www.mlp.com/privacy-policy/\" target=\"_blank\">  <span style=\"text-align: center; display: block;color: #2C8CC9\"><u>Millennium Privacy Policy</u> </span></a>", "title": "Privacy Policy"}]}, "custom_style": {"css": ".nav-item a {\n    color: #fff !important;\n}\n.all-positions-header h1{\n    color: #ffff !important;\n}\n.refer .all-positions-header h1 {\n    top: -90px !important;\n    color: #ffff !important;\n}\n.refer .user-name {\n    color: #fff !important;\n}\n\n.fixed-top {\n    background-color: #000 !important;\n}\n\n.position-job-description .block__field--wide-rich-text {\n    width: inherit !important;\n}\n\nelement.style {\n    background: rgb(12, 80, 157) !important;\n    color: rgb(11, 39, 66);\n    opacity: 1;\n    padding: 25px;\n    display: flex;\n}\n\n.jointtalentNetDiv {\n    text-indent: 25px;\n    padding-left: 40%;\n    margin-right: 5%;\n    margin-left: auto;\n    font-size: 20px;\nconsole.log('test');\n\n}\n\njoin-tn-link1 {\n    font-size: 20px !important;\n    display: inline-flex;\n}\n\na {\n    cursor: pointer;\n    color: #ffff;\n}\n\na:hover, a:focus {\n    color: #ffff;\n    text-decoration: underline;\n}\n\n.get-matched-button {\n    background-color: #0c509d !important;\n    border: 1px solid;\n    border-color: #0c509d !important;\n    bottom: 4px;\n    color: #fff !important;\n    font-size: 13px;\n    height: 35px;\n    line-height: 0;\n    margin-bottom: -6px;\n    margin-left: 20px;\n    min-width: 115px !important;\n    position: relative;\n}\n\n.go-button {\n    background: rgba(0,0,0,0);\n    border: 1px solid #0c509d;\n    border-radius: 5px;\n    color: #0c509d;\n    margin-right: 10px;\n    padding-bottom: 7px;\n    padding-left: 10px;\n    padding-right: 10px;\n    padding-top: 7px;\n}\n\n.btn-secondary, .btn-secondary:hover, .btn-secondary:focus, .btn-secondary:active, .btn-secondary.active, .open .dropdown-toggle.btn-secondary, .btn-secondary:active:focus, .btn-secondary:active:hover, .btn-secondary.active:hover, .btn-secondary.active:focus {\n    color: #0c509d !important;\n    background-color: #ffffff !important;\n    font-weight: 600;\n    border-color: #0c509d !important;\n    box-shadow: 0 1px 2px 0 transparent;\n}\n\n.btn-primary, .btn-primary:hover, .btn-primary:focus, .btn-primary:active, .btn-primary.active, .open .dropdown-toggle.btn-primary, .btn-primary:active:focus, .btn-primary:active:hover, .btn-primary.active:hover, .btn-primary.active:focus {\n    color: #ffffff !important;\n    background-color: #0c509d !important;\n    border-color: #0c509d !important;\n    font-weight: 600;\n    box-shadow: 0 1px 2px 0 rgb(0 0 0 / 8%);\n}\n\nentity-details {\n   \n    margin: 10px 0px 0 0;\n}\n\n.apply-item-v1 .apply-item {\n    margin-left: -15px;\n    margin-right: -15px;\n}\n\n.apply-item.apply-item-datepicker .row {\n    margin: 0;\n}\n\n\n\n.header-search-btn{margin-top:0px !important;padding:9px 18px !important;background-color:#0C509D;color:white;border-radius:2px !important;fill:#ffffff;font-weight:600;font-size:16px !important;border:none;max-width:fit-content !important}.bar1,.bar2,.bar3{width:24px;height:2px;background-color:#FFFFFF;margin:5px 0;transition:0.4s;}.change .bar1{-webkit-transform:rotate(-45deg) translate(-2px, 2px);transform:rotate(-45deg) translate(-2px, 2px);}.change .bar2{opacity:0;}.change .bar3{-webkit-transform:rotate(45deg) translate(-8px, -8px);transform:rotate(45deg) translate(-8px, -8px);}.header-search-btn:hover{color:#FFFFFF}"}, "page_image": "", "max_applications_refer": 0, "custom_html": {"header": "<nav  style=\"background: rgb(12, 80, 157); color: rgb(11, 39, 66); opacity: 1;  padding:25px; display:flex;\"><a class=\"skip-main-header\" href=\"#main-container\">Skip to main content</a><a class=\"\" href=\"https://app.eightfold.ai/careers?domain=mlp.com\" style=\"color: rgb(11, 39, 66);\"><img src=\"https://static.vscdn.net/images/careers/demo/mlp/1698436063::NavBar+Iamge\" width=\"auto\" height=\"30\"  alt=\"mlp-logo\"></a><div class=\"jointtalentNetDiv\" ><div class=\"join-tn-link1\" style=\"float: right; display:flex;\"><a href=\"/careers/join?domain=mlp.com\" target=\"_blank\"> Join Talent Network</a> </div></div></nav>"}, "talent_form_mandatory_fields": ["resume"], "defaultState": {"pymww": false}, "mapConfig": {"enabled": true}, "i18n_overrides_master": {"customContent": {"en": {"k1": "When you become part of our Talent Community, we'll keep you posted about future job opportunities<br>that you may be a match for, as well as career-related events.", "k2": "Join Talent Network"}}}, "privacy": {"button": "Confirm", "title": "Data Privacy Agreement", "text": "Please confirm, you agree to the <a href=\"https://www.mlp.com/privacy-policy/\"  target=\"_blank\" style=\"color: #2c8cc9\">Millennium Privacy Policy</a>."}, "hideJobCart": true, "hideSearchPanelHeader": true, "job_page_title": "Careers at Millennium", "page_title": "Careers at Millennium", "page_description": "Careers at Millennium", "recaptcha_enabled": 1, "companyName": "Millennium", "showLoggedOutNotificationsPrivacyPolicy": false}, "positions": [{"id": 755933621179, "name": "Senior C# Developer", "location": "New York, New York, United States of America", "locations": ["New York, New York, United States of America"], "hot": 0, "department": "Trading", "business_unit": "Unknown", "t_update": 1701343467, "t_create": 1701129600, "ats_job_id": "REQ-19694", "display_job_id": "REQ-19694", "type": "ATS", "id_locale": "REQ-19694-en", "job_description": "Work jointly with portfolio managers, analysts, and quants capturing requirements and developing tactical and strategic solutions focusses on trading, financial computational and analytics ecosystem Balance speed of delivery with sound design and architecture practices to ensure high quality, performance, and maintainability Design and develop REST API driven distributed & services architecture oriented systems BS / MS in Computer Science or relevant discipline. 5-10 years' experience building real-time multi-threaded services and UI applications with C# and WPF Solid hands-on technical skills - C#, WPF/MVVM, Web API, SQL Server Experience with DevExpress WPF suite Experience with asynchronous development and real-time messaging (e.g., Solace) Backend server infrastructure - load balancing, failover, etc. Experience with Microsoft SQL Server, MongoDB, and Postgres databases. Has worked in an Agile and DevOps environment and familiar with methodologies including CI / CD pipeline for packaging and deploying artifacts. Strong communication, analytical & problem solving skills Market data APIs (e.g., Bloomberg), Excel VBA, Python UI development experience with JavaScript / React a plus. Knowledge & experience with Options asset type in addition to equities", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://mlp.eightfold.ai/careers/job/755933621179", "isPrivate": false, "latlongs": "40.7127753,-74.0059728"}, {"id": 755933546468, "name": "Immigration Specialist", "location": "New York, New York, United States of America", "locations": ["New York, New York, United States of America"], "hot": 0, "department": "Human Resources", "business_unit": "Unknown", "t_update": 1701343460, "t_create": 1700524800, "ats_job_id": "REQ-19664", "display_job_id": "REQ-19664", "type": "ATS", "id_locale": "REQ-19664-en", "job_description": "Identify challenges or roadblocks proactively, and effectively partner internally and with our external legal team to streamline sponsorship (O-1, EB-1A/C, NIW, PERM recruitment batching, DV Lottery, Blanket L Amendments, etc.). Advise lateral and university recruiting teams on employee work visa sponsorship requirements, costs, and timelines. Directly consult new hires on work visa transfer considerations: multiple work visa options to determine best fit, international travel/visa applications, navigating notice/non-compete periods before joining, and any immediate permanent residence sponsorship needs. Create, organize, and maintain HR- and employee-facing Immigration knowledge resources and templates. Coordinate regular work visa and green card reporting for HR Business Partners, and prioritize reporting and immigration expense/budgeting requests from Dept/Group Managers and Trading Business Management. Review all immigration petitions prepared by the external legal team, validate employment details, and ensure timely turnaround. Prioritize, meet deadlines and escalate case issues Ability to multi-task in a fast-paced environment with competing demands Analytical with attention to detail and desire to achieve a high level of productivity Understanding of the Financial Services industry is highly desirable Bachelor's degree and 8+ years of experience navigating the full-suite of US immigration matters. General knowledge of Canadian immigration laws is a plus. Strong understanding of how to leverage SOC and CIP codes to create nuanced specialty occupation arguments Experience coordinating documents for PERM audit business necessity justifications, complex RFE responses, and 221g administrative processing requests Ability to drive and timely deliver end-to-end case management, from document collection and review, review of immigration petitions, communication of updates/delays to internal stakeholders, and ensure accurate data in HRIS and case management system Ability to work and communicate well with senior executives in a highly pressured commercial environment Self-motivated, results oriented, resilient approach to work and ability to work well under pressure", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://mlp.eightfold.ai/careers/job/755933546468", "isPrivate": false, "latlongs": "40.7127753,-74.0059728"}, {"id": 755933492985, "name": "Collaboration & Mobility Engineer", "location": "New York, New York, United States of America", "locations": ["New York, New York, United States of America"], "hot": 0, "department": "Information Technology", "business_unit": "Unknown", "t_update": 1701342248, "t_create": 1700179200, "ats_job_id": "REQ-19630", "display_job_id": "REQ-19630", "type": "ATS", "id_locale": "REQ-19630-en", "job_description": "Enhance and maintain managed corporate and BYOD mobility platform offerings and solutions Migration of corporate managed devices and inhouse applications to Intune MDM & MAM platforms Evaluation and implementation of compliant BYOD messaging and voice overlay solutions including SMS, WhatsApp and Slack Monitor and analyze system health, capacity and performance Work closely with internal teams and vendors to troubleshoot issues Analyze and improve processes through automation and workflows Collaborate with global technology and business teams on projects, new services and features Assist with escalation support for business-critical systems Participate in on-call rotation Experience with Microsoft Intune MDM and MAM and knowledge of Blackberry for IOS and Android Experience of Azure App proxy, mobile VPN and proxy services Experience with M365 services (Azure AD, Exchange Online, OneDrive, Sharepoint Online) Experience with Microsoft Outlook Mobile Experience of integration of MDM and MAM solutions with hybrid on premise and online Exchange environments Experience with Slack and MS Teams Experience of working with IOS and Android application development teams Preferred experience Exchange Online Protection and Cisco Ironport Broad knowledge of Windows Server administration, network design, storage, load balancing Powershell scripting skills Operates with moderate supervision and exercises independent judgement in problem resolution", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://mlp.eightfold.ai/careers/job/755933492985", "isPrivate": false, "latlongs": "40.7127753,-74.0059728"}, {"id": 755933492986, "name": "Collaboration & Mobility Engineer", "location": "Miami, Florida, United States of America", "locations": ["Miami, Florida, United States of America"], "hot": 0, "department": "Information Technology", "business_unit": "Unknown", "t_update": 1701342249, "t_create": 1700179200, "ats_job_id": "REQ-19631", "display_job_id": "REQ-19631", "type": "ATS", "id_locale": "REQ-19631-en", "job_description": "Enhance and maintain managed corporate and BYOD mobility platform offerings and solutions Migration of corporate managed devices and inhouse applications to Intune MDM & MAM platforms Evaluation and implementation of compliant BYOD messaging and voice overlay solutions including SMS, WhatsApp and Slack Monitor and analyze system health, capacity and performance Work closely with internal teams and vendors to troubleshoot issues Analyze and improve processes through automation and workflows Collaborate with global technology and business teams on projects, new services and features Assist with escalation support for business-critical systems Participate in on-call rotation Experience with Microsoft Intune MDM and MAM and knowledge of Blackberry for IOS and Android Experience of Azure App proxy, mobile VPN and proxy services Experience with M365 services (Azure AD, Exchange Online, OneDrive, Sharepoint Online) Experience with Microsoft Outlook Mobile Experience of integration of MDM and MAM solutions with hybrid on premise and online Exchange environments Experience with Slack and MS Teams Experience of working with IOS and Android application development teams Preferred experience Exchange Online Protection and Cisco Ironport Broad knowledge of Windows Server administration, network design, storage, load balancing Powershell scripting skills Operates with moderate supervision and exercises independent judgement in problem resolution", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://mlp.eightfold.ai/careers/job/755933492986", "isPrivate": false, "latlongs": "25.7616798,-80.1917902"}, {"id": 755933314954, "name": "Cloud Engineer", "location": "Miami, Florida, United States of America", "locations": ["Miami, Florida, United States of America"], "hot": 0, "department": "Information Technology", "business_unit": "Unknown", "t_update": 1701341436, "t_create": 1700006400, "ats_job_id": "REQ-19601", "display_job_id": "REQ-19601", "type": "ATS", "id_locale": "REQ-19601-en", "job_description": "Architect, develop and maintain internal cloud platform components, frameworks and offerings Architect, develop and maintain solutions for customers in Google Cloud Help customers architect, develop and maintain their own solutions in Google Cloud Implement CI/CD pipelines which include application tests, security tests, and gates Implement availability, security, performance monitoring and alerting of cloud solutions Automate data resiliency and replication Manage multiple environments and promote code between them Automate systems configuration and orchestration using tools, such as Chef, Ansible, or Salt Automate creation of machine images and containers 6+ years of experience designing and supporting production cloud environments Experience consulting with customers to develop public cloud solutions Experience developing collaboratively, including infrastructure as code, preferably in python Systems engineering knowledge, including understanding of Linux, security, and networking Cloud templating tools such as terraform Experience with building, monitoring, and alerting on logs and metrics Cloud Networking including connectivity, routing, DNS, VPCs, proxies, and load balancers Cloud Security including IAM, Certificate Management, and Key management Excellent written and verbal communications Excellent troubleshooting and analytical skills Self-starter able to execute independently, on a deadline, and under pressure", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://mlp.eightfold.ai/careers/job/755933314954", "isPrivate": false, "latlongs": "25.7616798,-80.1917902"}, {"id": 755933305741, "name": "Quantitative Developer - Equity Research Technology Team", "location": "Miami, Florida, United States of America", "locations": ["Miami, Florida, United States of America", "New York, New York, United States of America", "Old Greenwich, Connecticut, United States of America"], "hot": 0, "department": "Information Technology", "business_unit": "Unknown", "t_update": 1701341425, "t_create": 1699920000, "ats_job_id": "REQ-19588", "display_job_id": "REQ-19588", "type": "ATS", "id_locale": "REQ-19588-en", "job_description": "Work with quant management, technology, and risk teams to build and maintain our proprietary portfolio analytics dashboard application Maintain a robust data pipeline involving databases, parquet file stores, and memory caches. Assist in the development of a centralized quantitative signal database Strong knowledge of Python (particularly Pandas/Numpy) for data oriented processing Experience with Web based Python frameworks such as Flask, Dash, Ag-grid Familiarity with data pipeline engineering, ETL for large datasets, and scheduling tools like Airflow Strong SQL and database experience, particularly with MS SQL Server and Postgres. Understanding of typical software development lifecycle and familiarity with: Linux, Github, CI/CD A degree in quantitative finance, computer science, math or equivalent experience 3+ years of work experience as a financial engineer, data scientist, or quant developer Understanding of risk models and performance attribution Experience with financial markets such as equities, futures Knowledge of statistical techniques and their usage", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://mlp.eightfold.ai/careers/job/755933305741", "isPrivate": false, "latlongs": "25.7616798,-80.1917902"}, {"id": 755933311500, "name": "Data Center Engineer", "location": "New York, New York, United States of America", "locations": ["New York, New York, United States of America"], "hot": 0, "department": "Information Technology", "business_unit": "Unknown", "t_update": 1701341368, "t_create": 1699920000, "ats_job_id": "REQ-19596", "display_job_id": "REQ-19596", "type": "ATS", "id_locale": "REQ-19596-en", "job_description": "Installation of the firm's hardware assets in data center and corporate office technology rooms Asset management within the firm's DCIM toolset Execution of hardware repairs on various IT platforms in coordination with external vendors and internal stakeholders Execution and/or oversight of scheduled changes within the firm's data centers and office spaces, in a timely manner without undue risk to the firm Project management in remote DCs leveraging local site resources, while remaining accountable for the work performed Regular and clear communication with managers, peers, and team members throughout the organization Identification of gaps in Data Center operational documentation and initiative to create documentation for use by the global Data Center team 5+ years of experience in Infrastructure Technology Experience with rack integration of servers, storage equipment, network switches, and other appliances Thorough understanding of DC connectivity, including cabling, optics, & carrier services Knowledge of rack PDU monitoring, management, and critical thresholds Experience with DCIM Thorough understanding of hot and cold aisle dynamics, and IT equipment air-flow requirements Basic understanding of OSI layers 1, 2, and 3 and network-layer provisioning/troubleshooting Ability to translate Data Center requirements into effective solutions Ability to implement detail-oriented designs", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://mlp.eightfold.ai/careers/job/755933311500", "isPrivate": false, "latlongs": "40.7127753,-74.0059728"}, {"id": 755933282539, "name": "Software Engineer - Quant Team", "location": "Miami, Florida, United States of America", "locations": ["Miami, Florida, United States of America"], "hot": 0, "department": "Information Technology", "business_unit": "Unknown", "t_update": 1701341338, "t_create": 1699574400, "ats_job_id": "REQ-19558", "display_job_id": "REQ-19558", "type": "ATS", "id_locale": "REQ-19558-en", "job_description": "Take part in the development and enhancement of the back-end distributed system, providing continuous and uninterrupted Risk and Profit & Loss information to Portfolio Managers and Risk Officers. Work closely with Quant researchers and developers, tech teams, middle office and trading global teams Build micro services on top of our new analytics library and integrate it into the existing system, using the latest technologies 5+ years of professional experience experience developing in Python or Java (will accept Kotlin experience for Java applicants) Experience in Client-Server, Distributed computing and Microservices design patterns Experience developing and maintaining back-end distributed system. Good understanding of various Design Patterns, Algorithms & Data structures Experience working with Git / GitHub B.A. in computer science or another quantitative field Ability to communicate effectively with senior stakeholders across the organization Able to work independently in a fast-paced environment. Detail oriented, organized, demonstrating thoroughness and strong ownership of work Experience with Docker/Kubernetes Experience with NoSQL like MongoDB Experience with asynchronous programming in python and use of the asyncio library, Or Experience with Java concurrency constructs and writing multi-threaded code in java Experience with reactive and or functional programming Experience working in Linux environment Experience with Continuous Integration and Deployment (CI/CD) Experience developing in Java or C++ with good understanding of the Modern C++ standards Experience developing Cross Asset Pricing and Risk Systems Experience with financial mathematics and statistics. Experience in the financial industry", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://mlp.eightfold.ai/careers/job/755933282539", "isPrivate": false, "latlongs": "25.7616798,-80.1917902"}, {"id": 755933299588, "name": "Tech Support Engineer", "location": "New York, New York, United States of America", "locations": ["New York, New York, United States of America"], "hot": 0, "department": "Information Technology", "business_unit": "Unknown", "t_update": 1701341326, "t_create": 1699488000, "ats_job_id": "REQ-19576", "display_job_id": "REQ-19576", "type": "ATS", "id_locale": "REQ-19576-en", "job_description": "Deliver high-quality support to all end-users in a courteous professional manner Field incident phone calls and emails from end users Leverage ServiceNow to manage incident and problem workflows Troubleshoot basic network and telecommunications connectivity issues Support of desktop technology and desktop applications in Windows environments (Linux desktop support experience a plus), including remote access tools Knowledge and troubleshooting skills in the Microsoft Windows OS, Microsoft Office Suite, mobile devices, printers and other applications Strong analytical and problem-solving skills are a must as well as the ability to work well independently Understand and evaluate end-users needs and develop creative technical solutions to meet them Support projects that evolve as a result of firm-wide technical initiatives Strong communication skills. Ensure end-users are informed of issue status through resolution; escalate to the appropriate technology teams when necessary Minimum of five years of progressive technical support experience in a financial institution required Bachelor's degree strongly preferred Ability to direct activities of peers and others not reporting directly to the person Knowledge of Active Directory, Exchange, Citrix remote access and application delivery Linux desktop environment (centos) Comprehensive knowledge of Windows based desktops and the key applications - Outlook, MS Office, etc. Strong understanding of market data - Bloomberg, Thomson Reuters, etc. Proven expertise in integrating with Excel plug-ins, troubleshooting API broken links, effectively working with vendor technical support. Broad understanding of mobile technology Must demonstrate an ability and interest in having a hands-on approach to customer service. Availability for night and weekend shift work as well as light travel to branch offices Experience in supporting servers and data centers a plus", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://mlp.eightfold.ai/careers/job/755933299588", "isPrivate": false, "latlongs": "40.7127753,-74.0059728"}, {"id": 755933299600, "name": "Tech Support Engineer", "location": "Miami, Florida, United States of America", "locations": ["Miami, Florida, United States of America"], "hot": 0, "department": "Information Technology", "business_unit": "Unknown", "t_update": 1701341376, "t_create": 1699488000, "ats_job_id": "REQ-19577", "display_job_id": "REQ-19577", "type": "ATS", "id_locale": "REQ-19577-en", "job_description": "Deliver high-quality support to all end-users in a courteous professional manner Field incident phone calls and emails from end users Leverage ServiceNow to manage incident and problem workflows Troubleshoot basic network and telecommunications connectivity issues Support of desktop technology and desktop applications in Windows environments (Linux desktop support experience a plus), including remote access tools Knowledge and troubleshooting skills in the Microsoft Windows OS, Microsoft Office Suite, mobile devices, printers and other applications Strong analytical and problem-solving skills are a must as well as the ability to work well independently Understand and evaluate end-users needs and develop creative technical solutions to meet them Support projects that evolve as a result of firm-wide technical initiatives Strong communication skills. Ensure end-users are informed of issue status through resolution; escalate to the appropriate technology teams when necessary Minimum of five years of progressive technical support experience in a financial institution required Bachelor's degree strongly preferred Ability to direct activities of peers and others not reporting directly to the person Knowledge of Active Directory, Exchange, Citrix remote access and application delivery Linux desktop environment (centos) Comprehensive knowledge of Windows based desktops and the key applications - Outlook, MS Office, etc. Strong understanding of market data - Bloomberg, Thomson Reuters, etc. Proven expertise in integrating with Excel plug-ins, troubleshooting API broken links, effectively working with vendor technical support. Broad understanding of mobile technology Must demonstrate an ability and interest in having a hands-on approach to customer service. Availability for night and weekend shift work as well as light travel to branch offices Experience in supporting servers and data centers a plus", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://mlp.eightfold.ai/careers/job/755933299600", "isPrivate": false, "latlongs": "25.7616798,-80.1917902"}], "debug": {}, "count": 171, "countFilterByMatchScore": null, "location_user": "any", "location_used": "", "locationInsights": null, "showWizard": 1, "disableLocationSearchDropdown": false, "pcsAutocompleteLocationEnabled": 0, "recommended_star_threshold": 4.0, "mocTitle": null, "fuzzyResultsReturned": false, "query": {"query": "", "location": "", "department": [], "skill": [], "seniority": [], "pid": "", "Department": [], "Skills": [], "Experience": []}, "userTitles": [], "isThinProfile": false, "veteranProgramDetails": [], "enableTargetedResume": 0, "jobCardConfig": null, "facetDisplaySort": {"Department": "alpha_asc", "Skills": "alpha_asc", "Experience": "alpha_asc", "locations": "count_desc", "latlong": "count_desc"}, "facets": {"Department": {"branding and communications": 1, "business strategy": 1, "compliance": 3, "corporate services & real estate": 3, "execution services": 1, "finance": 4, "human resources": 8, "information technology": 88, "operations & middle office": 12, "risk management": 3, "trading": 41, "treasury": 3}, "Skills": {"API": 14, "Accounting": 5, "Active Directory": 6, "Algorithm": 8, "Algorithms": 8, "Android": 4, "Apache": 4, "Asset Management": 4, "Business Requirements": 4, "C++": 27, "CI/CD": 4, "Capital Markets": 4, "Citrix": 4, "Code": 4, "Collaboration": 4, "Communication": 19, "DHCP": 4, "DNS": 8, "Data Analysis": 11, "Data Science": 4, "Data Structures": 13, "Database": 12, "Datasets": 6, "Deployment": 19, "Derivatives": 16, "DevOps": 4, "Disaster Recovery": 4, "Distributed Systems": 6, "Docker": 15, "Documentation": 8, "Eclipse": 4, "Economics": 4, "Equities": 21, "Excel": 18, "Finance": 16, "Financial Markets": 7, "Financial Services": 15, "Fixed Income": 12, "Frameworks": 10, "Git": 21, "HTML": 6, "ITIL": 5, "Incident Management": 4, "Infrastructure": 8, "Java": 34, "JavaScript": 13, "Jenkins": 11, "Jira": 14, "Kubernetes": 4, "Linux": 36, "MATLAB": 4, "Machine Learning": 18, "Maintenance": 7, "Mathematics": 6, "Maven": 4, "Metrics": 10, "Microsoft Office": 6, "MongoDB": 5, "MySQL": 8, "Networking": 12, "Onboarding": 4, "Operations": 13, "Optimization": 4, "Perl": 4, "Portfolio": 5, "Portfolio Management": 4, "Pricing": 11, "Problem Solving": 5, "Programming": 8, "Project Management": 12, "Python": 54, "QA": 5, "Quality Assurance": 4, "Quantitative Analysis": 10, "Quantitative Research": 5, "REST": 7, "Regression Testing": 4, "Research": 5, "Risk Management": 14, "SDLC": 11, "SQL": 37, "Scripting": 9, "Scrum": 4, "Securities": 15, "Security": 6, "Shell Scripting": 5, "Statistics": 31, "Technical Support": 9, "Test Automation": 5, "Time Management": 4, "Trading": 37, "Troubleshooting": 6, "Unit Testing": 4, "Unix": 14, "VBA": 5, "VPN": 4, "Vmware": 6, "Workflow": 5, "XML": 6}, "Experience": {"entry level": 3, "experienced": 38, "experienced; junior": 1, "experienced; mid/senior": 20, "internship": 4, "junior": 6, "mid/senior": 32, "mid/senior; junior": 4}, "locations": {"New York, New York, United States of America": 43, "London, United Kingdom": 31, "Miami, Florida, United States of America": 23, "Singapore, Singapore": 21, "Hong Kong, Hong Kong": 15, "Bangalore, Karnataka, India": 14, "Dublin, Ireland": 9, "Paris, France": 8, "London, London, United Kingdom": 7, "Tel Aviv, Israel": 5, "Old Greenwich, Connecticut, United States of America": 4, "Tokyo, Tokyo, Japan": 3, "Dallas, Texas, United States of America": 2, "Dubai, United Arab Emirates": 2, "Shanghai, Shanghai, China": 2, "Baar, Zug, Switzerland": 1, "Central Hong Kong, Hong Kong": 1, "Charleston, South Carolina, United States of America": 1, "Chicago, Illinois, United States of America": 1, "Guaynabo, Puerto Rico, United States of America": 1, "Irvine, California, United States of America": 1, "Mumbai, Maharashtra, India": 1, "San Francisco, California, United States of America": 1, "Santa Monica, California, United States of America": 1, "Toronto, Ontario, Canada": 1, "West Palm Beach, Florida, United States of America": 1}, "latlong": {"40.7127753,-74.0059728": 43, "51.5072178,-0.1275862": 31, "25.7616798,-80.1917902": 23, "1.352083,103.819836": 21, "22.3193039,114.1693611": 15, "12.9715987,77.5945627": 14, "53.3498053,-6.2603097": 9, "48.856614,2.3522219": 8, "51.5073509,-0.1277583": 7, "32.0852999,34.78176759999999": 5, "41.0232624,-73.5652049": 4, "35.7090259,139.7319925": 3, "25.2048493,55.2707828": 2, "31.230416,121.473701": 2, "32.7766642,-96.79698789999999": 2, "18.4158123,-66.10651460000001": 1, "19.0759837,72.8776559": 1, "22.2799907,114.1587983": 1, "26.7153424,-80.0533746": 1, "32.7764749,-79.93105120000001": 1, "33.6845673,-117.8265049": 1, "34.0194543,-118.4911912": 1, "37.7749295,-122.4194155": 1, "41.8781136,-87.6297982": 1, "43.653226,-79.3831843": 1, "47.1953729,8.526087": 1}}, "isSubQuery": false, "showBusinessUnitInPositionSidebar": false, "hideDepartment": null, "iframeImplementation": null, "pcsTextConfiguration": {}, "facetNoTitlecase": null, "skipCSSFacetCapitalization": false, "enableMapClustering": false, "readmoreInstructionEnabled": false, "candidateLogin": {}, "isHomePageLoad": true, "candidateBuildProfile": {}, "chatbot": false, "copilotConfig": {"enabled": false}, "enabledPersonalizedFeatures": {"recommendationFeedback": false, "tldr": true, "personalizationPreferences": false}, "installed_app_data": [], "enhancementsEnabled": false, "disableAutoScrollOnPositionSelect": false, "locationDistanceKmDefault": 100, "searchFiltersTranslationWhitelist": [], "customJobDescTranslationSkipList": [], "hamburgerMenuEnabled": false, "enableCandidateReferralFlow": false, "showBanner": false, "pcsBannerMessage": null, "locationRadiusConfig": {"showLocationRadius": false, "locationRadiusType": "km"}, "pcsApplyFormRouteEnabled": false, "isPcsBrandingApril2023Enabled": false, "allowedFileTypes": {}, "pcsOctupleMigration0Enabled": true, "pcsOctupleMigration1Enabled": false, "replaceUrlOnGoBack": true, "pcsRedesignedNuxEnabled": true, "userActivityTimeout": 86400000, "userActivityTimeoutEnabled": 1, "isLoggedInPcsEnabled": false, "sortByConfig": null, "searchBoxConfig": {}, "eeocFilterKeywords": ["veteran", "disability", "gender", "race", "citizen", "visa", "ethnicity"], "disableScrollLoadPositionSidebar": false, "locationFlexibilityFrontendEnabled": false, "workLocationOptionFrontendEnabled": false, "loggedOutNotificationsEnabled": false, "prepopulateApplyFormEnabled": false, "prepopulateSettings": {"prepopulateCheckboxText": "Save my answers for future applications", "showPrepopulateCheckbox": false}, "themeBuilderUser": null, "mandatoryFields": ["firstname", "lastname", "email", "phone"], "t3sEnabled": false, "applyFormV2Enabled": false, "loggedOutSavedSearchEnabled": false, "locationRadiusTypeToggleEnabled": false, "incompleteApplicationsEnabled": false, "incompleteApplicationConfig": {}, "fallbackPcsJdGate": false, "pcsBlindfoldLinkoffGate": false, "enableResumeCoach": false, "jobcartMultiApplicationModeGate": false, "isPcsEnabled": true, "phoneWithCountryCodeEnabled": false, "notificationSuggestVerificationToken": null, "cookiesAutoDisabled": false, "strictEmailValidationEnabled": true, "chatbotxConfig": {}, "pcsAccessibilityHomeEnabled": true, "pcsAccessibilityApplyFormEnabled": true, "showLanguageDropdown": false, "languages": [{"value": "en", "title": "English"}, {"value": "it", "title": "Italiano"}, {"value": "es", "title": "Espa\u00f1ol"}, {"value": "fr", "title": "Fran\u00e7ais"}, {"value": "pt", "title": "Portugu\u00eas"}, {"value": "nb", "title": "Norsk"}, {"value": "de", "title": "Deutsch"}, {"value": "ja", "title": "\u65e5\u672c\u8a9e"}, {"value": "ms", "title": "Bahasa melayu"}, {"value": "zh-CN", "title": "\u4e2d\u6587 (\u7b80\u4f53)"}, {"value": "zh-TW", "title": "\u4e2d\u6587 (\u7e41\u9ad4)"}, {"value": "ko", "title": "\ud55c\uad6d\uc5b4"}, {"value": "th", "title": "\u0e20\u0e32\u0e29\u0e32\u0e44\u0e17\u0e22"}, {"value": "nl", "title": "Nederlands"}, {"value": "pl", "title": "Polski"}, {"value": "uk", "title": "Y\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u0430"}, {"value": "hr", "title": "Hrvatski"}, {"value": "el", "title": "\u0395\u03bb\u03bb\u03b7\u03bd\u03b9\u03ba\u03ac"}, {"value": "hu", "title": "Magyar"}, {"value": "cs", "title": "\u010de\u0161tina"}, {"value": "tr", "title": "T\u00fcrk\u00e7e"}, {"value": "ru", "title": "P\u0443\u0441\u0441\u043a\u0438\u0439"}, {"value": "ht", "title": "Haitian"}, {"value": "he", "title": "\u05e2\u05d1\u05e8\u05d9\u05ea"}, {"value": "pt-BR", "title": "Brazilian Portugu\u00eas"}, {"value": "da", "title": "Dansk"}, {"value": "fi", "title": "Suomi"}, {"value": "sv", "title": "Svenska"}, {"value": "fr-CA", "title": "Fran\u00e7ais (Canada)"}, {"value": "pt-PT", "title": "portugu\u00eas (Portugal)"}], "displayLanguage": "en", "requestLocation": false, "positionQnAEnabled": false, "singlePageCareersNavbarGate": false, "advancedOptionsA11yGate": false, "positionSidebarScrollResetGate": false}